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Position :

Department :

Cost Center :

Director Landside Services

Station KBP

Ops

Superior :

COO

Primary Tasks :

• The efficient and safe management of the OCC and Pax Svcs Departments by providing a quality product to airline customers over the entire spectrum of Ground Handling Services.
• To represent the company at KBP Airport towards airlines and authorities concerning occ services.
• To participate the recruitment interviews concerning to personnel and to follow the personnel in regards to their performances.
• To determine problem and changes interior and exterior of department, to arrange meetings with personnel and other department managers due to information flow and precautions.
• To ensure that operational targets set out by the management are met and where possible exceeded  
• To constantly motivate and encourage staff and to maintain close relations with them.
• To ensure that all relevant rules, regulations and laws are complied with  and that safety standards are never compromised.
• To carry out  any other duties determined  by the Swissport Ukraine Executive Management

Responsibility :

• Optimal resources management
• Identify business opportunities and sector trends
• Promote, develop and train personnel
• Maintain applicable safety and quality standards
• Assist in negotiations with new customers
• Strict implementation of OCC- and Pax Svcs budget
• …

Authority :

Performance measurement criteria :

• Follow guidelines and dispositions set by the COO and CEO

• OCC- and Pax Svcs budget
• Optimal resources management
• Internal/external audits
• Customer surveys and complaints

Profile :

• Customer focus and quality awareness
• Resources –and equipment planning skills
• Leadership skills
• Above-average ability to work under pressure
• Negotiation skills
• Communication skills
• English (spoken & written)