Дата: 13-08-18 16:10
VIRGIN ATLANTIC CALLS ON UK GOVERNMENT TO REDUCE IMMIGRATION WAIT TIMES
Virgin Atlantic has called on Border Force to take action as international visitors to the UK are being greeted by wait times of up to two and a half hours to clear immigration.
Recent high profile events such as the Royal Wedding and the favourable exchange rate have contributed to increased international visits in 2018, and coupled with an under resourced Border Force has led to excessively long queue times at immigration.
Virgin Atlantic has seen US passenger numbers increase by 20%, and is calling for urgent action to reduce the waiting times and extend the warm welcome visitors deserve.
The UK Border Force has a Service Level Agreement (SLA) to process at least 95% of non-EEA passengers, such as those from the US or China, through immigration within 45 minutes.
Craig Kreeger, CEO of Virgin Atlantic, said: “This summer significant queues at Border Control mean that thousands of visitors have faced two hour queues to get their passports checked, leaving them frustrated before they’ve even started their trip.
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“We all agree that security and safety at our airports is vital and remains our top priority, but other countries are managing their borders more effectively.
Источник информации: Airport World
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