Дата: 23-08-18 13:04
SURVEY CLAIMS THAT 68% OF UK PASSENGERS WOULD WELCOME AI AT AIRPORTS
An online YouGov poll commissioned by inflight entertainment company Spafax published today claims that younger travellers want airports to use technology to enhance their airport experience, although older travellers are more wary.
The poll of 2,110 respondents (gen UK adult population of 18+), which asked about their wish list for an airport lounge of the future, claims that:
The survey also revealed that retired people were possibly the most relaxed passengers, with only 2% of them saying they’d like to take part in a virtual reality boxing match to let off steam before the flight, while 17% of full-time students chose this option.
“Around 27% were against being helped by AI for a hypothetical upcoming trip, whereas a resounding 68% of the British public did want artificial intelligence AI to help them get the most out of their time at the airport – whether that be assistance navigating the airport terminals or speeding up the check in process.”
Источник информации: Airport World
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