DUBAI OPENS NEW STATE-OF-THE-ART CONTROL CENTRE

Dubai Airports' chairman, His Highness, Sheikh Ahmed Bin Saeed Al Maktoum, today inaugurated Dubai International Airport's new nerve centre – its state-of-the-art AOCC. 

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The AOCC, which stands for Airport Operations Control Centre, enables a collaborative approach to managing airport operations by providing information and analyses based on data collated from more than 50 systems fed by seven billion data points.

Dubai International Airport (DXB) is the world's busiest international Airport handling in excess of 86.4 million passengers on international flights last year.

The AOCC allows operator Dubai Airports, government agencies, airlines and other service partners to monitor every aspect of the operation in real time as well as predict developing situations to respond to them more efficiently. 

Harnessing big data has helped Dubai Airports deliver a smooth experience to some 240,000 passengers daily and achieve breakthrough service improvements including 40% reduction in queue time since 2018 and a record 99.96% baggage delivery success rate in 2019.